Skip to content

If your estimator doesn't show on your website

Start by opening your estimator's direct link (Publish › Direct link › Open). If it works there, the estimator is fine and the issue is in how it's placed on your website.

Nothing appears where the estimator should be

  • Check you pasted the whole code (both lines) into an HTML, Embed or Code element, not an ordinary text box. In a text box the code shows as text or is removed.
  • Look at the published page, not the editor preview. Many editors don't run code in preview.
  • Some website plans and hosts remove code from pages. If the code is gone when you reopen the page, use the hosted link as a button instead.
  • Security, cookie-consent or caching tools can block scripts from other websites. Allow the estimator's address, or clear your website's cache after adding the code.

It says the estimator isn't available

  • The estimator isn't published, or was unpublished. Open it and check the status on Publish.
  • The subscription has ended or a payment needs attention. Check Billing.

It's cut off or has its own scroll bar

  • The embed code sizes itself automatically. The iframe-only code can't, so give its box more height or switch to the embed code if your builder accepts it.
  • Make sure the element you pasted into doesn't have a fixed height set in your website builder.

Old prices are showing

  • Publish your latest changes: the website shows the live version, not your draft. Publish shows “Changes not published” when the draft is ahead.
  • A customer who was already part-way through keeps the version they started with until they start again. That's intended.

The fallback that always works

If your website won't run the code, add a button or link to your estimator's hosted link. Customers get the same estimator and you get the same enquiries.

Related help

Last reviewed October 2026 against the current version of Estimator Studio.

Stuck? Email mail@estimatorstudio.com with your website address and what you see.