Cancellation & Refunds

Cancelling

• Cancel any time from Billing → Manage billing. There's no cancellation fee and no contract.
• Your plan stays active until the end of the month you've paid for. After that you move to the free plan: your first live estimator keeps working with the "Powered by Estimator Studio" badge, any others pause, and your drafts and enquiries stay in your account.
• You can subscribe again whenever you like.

Refunds

Because you can cancel any time and keep access until the end of the period you've paid for, we don't give refunds or credits for part-months or unused time.

If you think you were charged by mistake, email mail@estimatorstudio.com within 30 days and we'll look into it.

Failed payments

If a payment fails, Stripe retries it. Your paid features keep working for 7 days while you update your card; after that your account moves to the free plan until payment succeeds.

Member price ending

If your price is the CloudLine member price and your other CloudLine subscription ends, your price returns to the regular price from your next renewal. We email you before then. You don't need to cancel anything.